Drug Testing Services throughout Australia
Fit4Duty has an outstanding track record of providing an on-site drug testing service for the past 25 years. We are specialists in urine and oral fluid drug testing as well as breath alcohol testing and all forms of laboratory confirmation testing management.
We also provide an extensive range of ancillary drug testing services including; drug & alcohol testing equipment, laboratory confirmations, education, scientific, medico-legal and 24/7 customer service support.
We can even help you if you don’t have a policy/ procedure in place yet or if you just need some guidance.
Our objective is to make this entire process easy for our customers.
25+ Years of Quality Service
There are no small mistakes in medico legal testing. When testing goes wrong, it can end up costing a lot of money and time, not to mention break down trust with your staff and even damage your reputation.
We don’t pretend that mistakes and issues don’t arise from time to time. Experience pays off in knowing what to do and how to resolve things as they arise
We pride ourselves on ensuring that our clients are kept informed of anything that arises; ensuring that your Drug Testing Service proceeds as seamlessly as is possible. In 25 years of providing this service, there is little we haven’t seen and resolved.
We have the experience to ensure we reduce the chance of something going wrong and the wisdom to know what to do if it does
We’re all about Quality & Compliance
Fit4Duty has the highest possible accreditations available to a drug and alcohol testing service.
- We are certified to ISO IEC 17025:2017 (General requirements for the competence of testing and calibration laboratories) providing you with assurance with our management of records, quality of service provision and the qualifications and expertise of our people
- We have ISO9001, ISO 45001 & ISO 14001 (Quality Management Systems) certification providing a quality framework for ensuring that our services provided cover Safety, Quality and the Environment. We have a very robust system for tracking the issues that matter to you and ensuring that you have quality information, quality support and effective resolution of any issues that arise.
- We are accredited to both AS/NZS 4308:2008 (Procedures for specimen collection and the detection and quantitation of drugs of abuse in urine) (Sect2 and Appendix A) & AS/NZS 4760:2019 (Procedure for Specimen Collection and the Detection and Quantification of Drugs in Oral Fluid). (Sect 2). This means that you can have peace of mind that we conduct testing in a compliant, protocol driven manner.
Drug Testing Support Services
Extensive support is vital to complement your drug testing service program. We have subject matter experts available to ensure a smooth and trouble-free drug testing service program.
- Training: We have subject matter experts that advise on education and awareness (we even have our own Registered Training Organisation).
- Reporting: We are pioneers in result analysis and statistical reporting. We have a wide range of standardised reports or we can develop a custom report for you in a format you prefer.
- Scheduling: We have subject matter experts in scheduling and testing support so that the mechanical processes of arranging testing flow smoothly and without hindrance.
- Equipment: We have subject matter experts who can advise and respond to queries around equipment – we have a business that distributes some of the world’s leading test equipment brands.
- Policy: We have strategic and policy subject matter experts who can provide you with expert support in the development of your program from scratch to some of the curly questions that can arise later in your program.
We have support experts available for every aspect of drug and alcohol testing service delivery. If you have a question, our experienced staff are available to assist.
24/7/365 Customer Service
We are always open, we have staff working from our head office 24 hours a day, 365 days a year.
- Our out of hours staff are both qualified collectors and customer service professionals who understand both on-site testing and administration of testing programs.
- On the rare occasion that our out of hours support are unable to assist, these staff have access to senior experts who are able to provide on-call support.
- In addition, our clients have the benefit of emergency staff anywhere in Australia at any time. Our out of hours staff will work with our local collection staff to respond to your needs as soon as possible.
We are normally able to have staff on your premises for an emergency test within a very short period of your request.
Laboratory Confirmation Testing
Laboratory confirmation testing for drugs can be a complex task to manage on your own.
We take the hassle out of the process by ensuring that your samples are prepared properly, handled with expert chain of custody, analysed promptly and final laboratory reports issued as quickly as possible without compromising quality.
We also have an expert review service available to help you understand the laboratory results (and we’ll interpret them for you).
Testing Reports & Statistical Analysis
Fit4Duty supplies a comprehensive and secure drug test report after every visit. We can also provide statistical analysis and other annual or quarterly reports on request
Automatically after every visit we provide a comprehensive drug and alcohol test report statistics detailing:
- The participants that were tested, their individual results, their employment status (contractor or direct employee).
- A comprehensive statistical breakdown of aggregate results and the composition of employees or contractors.
You can easily identify any problem groups and understand specific test results in a simple summarised format.
Periodical Drug Test Reports – we can provide regular monthly drug test reports or summary program performance statistics by State, Business Group and any desired date range.
Drug and alcohol strategy
A comprehensive drug and alcohol strategy reaches far beyond the drug testing service alone. In fact performing drug testing without also performing on-going education and adopting other behavioural tools is unlikely to establish a drug and alcohol free workplace culture.
A myriad of academics state that drug testing of itself does not adequately address the issue of workplace drug and alcohol use.
Modern programs now go far beyond simply performing a test and leaving the HR department to handle positive test results.
We can help formulate a strategy which will have clear goals and objectives as well as measurement tools. This will help you in monitoring the success of the drug testing service. We can also assist with various tools to help shift attitude towards drug and alcohol safety in the workplace.
